Focus: Patient Satisfaction/Experience

Arkansas clinic designed with staff, patient input

Project team held workshops with patients, staff members


The new UAMS West clinic in Fort Smith, Ark., was built with staff and patient input, according to an article on the Times Record website.

The people who work in and receive care at the regional center were consulted from the very beginning of its design. The project team held workshops with patients, staff members before construction began.

Because one goal of patient-centered care is to reduce patient wait times, the new waiting area will be much smaller than the older facility. 

Patients in the new building shortly after check in will move to one of four large support areas where physicians, residents, nurses, interpreters and other staff will work together as care teams for each patient.

Read the article.

 

 



December 14, 2016


Topic Area: Project Management


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