To begin addressing the problem of workplace violence in a longterm care facility, training and procedures within the organization should be reviewed, according to an article on the McKnights website.
The Joint Commission offers recommendations including:
• Working with the security department to audit the risk of violence and to identify strengths and weaknesses
• Training appropriate staff members in techniques to handle agitated and potentially violent family members
The Occupational Safety and Health Administration also has guidelines for preventing workplace violence for healthcare and social service workers, including longterm care facilities.
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