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Design shouldn't be all about the end result

Blog suggests that doing an "archaeological dig" into client's journey will enhance understanding of goals

By Healthcare Facilities Today


 

In her blog on the Healthcare Design managing editor Jennifer Kovacs Silvis, comments that while the healthcare design industry often focuses on the end resultant. it might be a good idea to spend a little more time at the beginning.

Kovacs Silvis quotes Kevin Bennett, co-author of “Solving Problems with Design: 10 Stories of What Works," from his recent Forbes column, "Design Thinking: Creating A Better Understanding Of Today To Get To A Better Tomorrow."

"The value of design thinking is in allowing us to see (the beginning) more clearly. For it is in focusing on (the beginning)  that we truly understand ourselves, each other, and our world,” Bennet wrote.

In the column, Bennet wrote that the concept of design thinking is to go on an “archaeological dig” that explores journey mapping, or essentially understanding others’ goals by walking in their shoes. 

Read the blog.

 

 



September 23, 2013


Topic Area: Blogs


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