Focus: Patient Satisfaction/Experience

Healthcare facility using indoor GPS system

Overlook Medical Center offering a mobile app to help with wayfinding


The Overlook Medical Center in Summit, N.J., is using a downloadable indoor mobile GPS system app to help with wayfinding, according to an article on the Hospitals & Health Networks website.

The app includes a parking planner that sends users to the best spot based on their appointment location at the hospital, and returns them to that same parking structure. 

The hospital is refining this feature further so that by 2017 the app will return each user to the exact location of his or her car, the article said.

According to a Overlook spokesperson, about 6 percent of people who downloaded the app are using it daily — about 2.5 times a day.

Read the article.

 

 



December 13, 2016


Topic Area: Information Technology


Recent Posts

Creating Compassionate Spaces in Healthcare

A new bereavement room at the Children’s Hospital of Michigan NICU aims to provide peace and privacy for families.


Study Shows Connection Between Odor and Patient Experience

A 2024 study identifies the top smells in hospital waiting rooms and how they impact the patient and visitor experience.


Boca Grande Health Clinic Opens in Florida

The clinic will offer primary and urgent care, plus expanded laboratory and imaging services.


Medical Outpatient Buildings: 4 Trends Bringing Risk, Opportunity

As healthcare delivery pivots toward outpatient settings to provide care, four trends affect healthcare systems' real estate strategies.


Building Senior Care Facilities for Harsh Temperatures

Going beyond the building code requirements is key for temperature resilience.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.