Lincoln Times-News

N.C. medical facility designed to enhance patience convenience

Carolinas HealthCare System Lincoln County facility stresses privacy and reduced appointment wait times


The Carolinas HealthCare System facility in Lincoln County, N.C., was designed for patience convenience, stressing privacy and reduced appointment wait times, according to an article on the Lincoln Times-News website.

Hospital officials said they have reduced waiting room time through the creation of a centralized check-in station, similar to that of a hotel. By having patients’ rooms ready upon arrival for appointments, individuals can proceed straight to a private room within their practice’s designated area, the article said.

A light, located above each room, flashes during check-in, alerting staff of the person’s arrival and notifying them to begin preparations for the appointment. Once the patient enters the room and closes the door, the light stops flashing but stays on, relaying to physicians that a nurse is in the room checking the person’s vitals.

Each practice also contains two pods — known as “bullpens” — that serve as centralized locations to allow staff to view patient rooms at all times.

If no referrals or checkup appointments need to be scheduled, a patient can check out inside his room and leave the facility without stopping at another station.

A patient’s travel within the facility is also continually tracked during the appointment process.

Read the article.

 

 

 



June 12, 2014


Topic Area: Architecture


Recent Posts

Strategies to Eradicate Biofilm Containing C. Auris

Understanding the speed and risks of contamination after room disinfection should inform managers’ environmental cleaning recommendations.


Man Attacks Nurses, Police Officer at Jefferson Hospital

The man allegedly attacked the staff members before being restrained and sedated.


Freeman Health System Breaks Ground on New Full-Service Hospital

The construction project will be completed in three phases, over a 24- to 34-month time period.


All Eyes on Gen Z as They Enter the Workforce

As the labor gap widens in the facilities industry, not many managers trust Gen Z to fill that hole.


Cleveland Clinic Starts Fundraising Effort for New Hospital in West Palm Beach

Plans for the new hospital include approximately 150 inpatient beds, an emergency department, a medical office building and an ambulatory surgery center.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.