Consumer-focused design may help healthcare facilities engage their patients, according to an article on the Health Facilities Management website.
Retail healthcare clinics are not the only ones that can benefit from this strategy, the article said. All patients are thinking more like consumers as they pay more for their healthcare.
Patient-centered design has already been adopted by many healthcare facilities. But, as patients turn into consumers, private patient rooms may not be enough.
Experts suggest designers have to ask "What is the patient's journey from when he pulls into the parking lot to when he leaves it?"
A Shift in Healthcare Facilities Management
Trauma-Informed Design Transforms Boston Homeless Shelter
Inside One of Healthcare's Most Ambitious Hospital Projects 
Disinfectant Contact Time: The Case for Biofilm Disruption
Texas HHSC Reaches Construction Milestone for Panhandle State Hospital in Amarillo