Focus: Patient Satisfaction/Experience

Retail industry has lessons for healthcare designers

Consumer-focused design may help healthcare facilities engage their patients


Consumer-focused design may help healthcare facilities engage their patients, according to an article on the Health Facilities Management website.

Retail healthcare clinics are not the only ones that can benefit from this strategy, the article said. All patients are thinking more like consumers as they pay more for their healthcare.

Patient-centered design has already been adopted by many healthcare facilities. But, as patients turn into consumers, private patient rooms may not be enough.

Experts suggest designers have to ask "What is the patient's journey from when he pulls into the parking lot to when he leaves it?"

Read the article.

 

 



December 5, 2016


Topic Area: Architecture


Recent Posts

Regulations Take the Lead in Healthcare Restroom Design

Infection-control guidance and water management standards drive earlier planning, smarter fixtures and more resilient restroom environments.


AHN Allegheny Valley Hospital Opens Expanded Inpatient Rehabilitation Unit

Construction began in July 2025 and included 12 new inpatient rehabilitation beds, bringing the unit’s total to 29.


HSHS and Lifepoint Rehabilitation Partner on New Inpatient Rehab Hospital in Green Bay

The 40-bed hospital will be named the Hospital Sisters Health System | Rehabilitation Hospital.


Turning Facility Data Into ROI: Where Healthcare Leaders Should Start

Better data, smarter tools and small facility upgrades can drive measurable returns, guide ambulatory strategy and improve patient experience.


Sutter Health Breaks Ground on Advanced Cancer Center and Care Complex

The new center, located on Sutter’s Memorial Medical Center campus, will feature four stories and 165,000 square feet of modernized, patient-centered space.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.