Hospital Consumer Assessment of Health Plans Survey (HCAHPS) scores have caused healthcare providers to focus more of their efforts on what is being measured in the survey in an attempt to improve outcomes and maximize their reimbursements, according to an article on the Healthcare Design website
Hospital Consumer Assessment of Health Plans Survey (HCAHPS) scores have caused healthcare providers to focus more of their efforts on what is being measured in the survey in an attempt to improve outcomes and maximize their reimbursements, according to an article on the Healthcare Design website. How can we avoid designing spaces that are designed solely to improve survey scores? asked Debra Levin in her blog.
February 23, 2016
Topic Area: Industry News
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