FRANKLIN, TENN. — Adamant it could find truly integrated clinical and financial solutions developed for behavioral facilities, Good Samaritan Hospital-Southwest chose MEDHOST as its healthcare technology partner. MEDHOST met the Bakersfield, California, behavioral hospital’s dual objective of finding an electronic health record (EHR) that tightly fits the unique needs of behavioral facilities and could be remotely managed and hosted by the chosen IT partner.

While reviewing healthcare management systems, executives from the 90-bed behavioral facility spoke with colleagues from a long-time MEDHOST behavioral system Customer. Their strong recommendation of MEDHOST as a behavioral solution partner helped Good Samaritan Hospital hone its selection to MEDHOST.

The forward-thinking leadership of Good Samaritan chose to have MEDHOST’s robust suite of integrated clinical and financial solutions remotely hosted and managed through MEDHOST Direct, with the IT infrastructure in MEDHOST’s secure, HIPAA-compliant IT data center. This allows Good Samaritan to ease the burden on its IT staff by moving time-consuming tasks such as software updates and maintenance to MEDHOST. The MEDHOST Direct hosted solution also lowered Good Samaritan’s upfront capital costs.

“We are leaders in behavioral healthcare, including early adoption of technology. By having MEDHOST remotely host and manage the EHR, we unload stress from our IT department and avoid adding staff, which helps keep costs down,” said Rogelio Monzon, director of finance, at Good Samaritan Hospital-Southwest. “We quickly saw that MEDHOST’s clinical and financial solutions, with hosting options, were heads-and-shoulders above the rest. MEDHOST’s solutions really sold themselves.”

Executives of Good Samaritan saw the value that MEDHOST’s solutions have in streamlining operations and enriching overall care while eliminating disparate solutions. Good Samaritan also understood the strengths MEDHOST financial solutions brought to the table, including referral tracking, group billing and scheduling. Eager to refresh billing practices and streamline financial functions by dropping manual, paper-based processes for a digital environment, choosing MEDHOST became the clear decision for Good Samaritan Hospital.

With patient charting, clinician and therapist documentation and full-intake process capabilities, MEDHOST clinical solutions give clinicians broad data access. MEDHOST solutions also provide group therapy session notes, empowering Good Samaritan therapists to accurately capture information gleaned through group therapy sessions, improving how care is provided.

“As a behavioral facility, our billing and revenues are vastly different than traditional medical and surgical hospitals, so we needed a solution to fit these needs versus one that requires us to fit a round peg in a square hole,” said Monzon. “Our focus in implementing electronic records is making our business operations more efficient and providing clinicians with pertinent patient data at all times, and MEDHOST’s solutions will help us accomplish these goals.”

“Behavioral health facilities are vital to healthcare, yet historically, technology vendors haven’t matched our commitment to conform clinical and financial solutions to these organizations’ unique needs,” said Craig Herrod, president of MEDHOST. “MEDHOST is proud of our new partnership with Good Samaritan-Southwest, and we’re eager to support their commitment to patient care and keeping the facility itself financially healthy.”

About MEDHOST

MEDHOST is a provider of market-leading enterprise, departmental and healthcare engagement solutions to approximately 1,000 healthcare facilities. Our healthcare management system includes intuitive, easy-to-use and SaaS-enabled solutions complemented by a robust suite of managed hosting, outsourcing and consulting services that are changing how clinicians and hospital leaders work and communicate, while generating notable operational, patient flow, care and revenue improvements. MEDHOST delivers value by enabling hospitals of all types and all sizes to better manage care and the business of healthcare while meeting evolving regulatory requirements.