Covisint expands healthcare footprint, debuts cloud-based solution internationally

By Healthcare Facilities Today


ORLANDO- HIMSS Conference & Exhibition -- Covisint Corporation (Nasdaq:COVS), provider of the leading cloud engagement platform, today expanded its healthcare platform globally to support the growing international need for secure health information exchange. Covisint signed a five-year strategic partnership with the Indonesian-based Aptus Pacific Indonesia in the debut of Covisint's global healthcare expansion.

 

The international market poses both unique challenges and opportunities

in providing healthcare quality measurement, claims administration and

service delivery. Poor healthcare automation systems often result in

expensive and inefficient workflows that cause delays in care delivery

and reimbursement. Leveraging the Covisint platform, Aptus will deploy

Health Information Exchange Indonesia, a flexible solution that will

meet health provider and payer organizations where they already are in

their technology adoption -- a critically important factor in

international markets.

 

Together, Aptus and Covisint will automate inefficient processes in the

insurance, hospital and physician markets as a first step in health

information exchange for Indonesia, which is predicted to grow to the

world's seventh-largest economy by 2030 (up from 16th today). The

Indonesian market -- which is reflective of many Asian-Pacific regions

-- represents a robust growth opportunity for technology due to a

rapidly expanding middle class and the need for an improved healthcare

delivery system supporting large and growing populations.

 

The Covisint and Aptus partnership will provide the expertise and

ability to meet rigorous international regulations and privacy

standards that will drive increased efficiency across the healthcare

value chain, including serving:

 

 

  --  Care delivery organizations and physicians, who will gain the ability to

      improve workflow automation, reducing time to reimbursement and

      administrative costs while enabling organizations to invest more time

      and money back into patient care.

  --  Payer organizations, who will now be able to automate communications

      with providers for improved efficiency. Currently communications between

      payer and providers are processed via phone, fax or currier transport of

      medical and administrative records. Moving message-handling to

      electronic workflows means improved profit due to efficiency with higher

      provider and beneficiary satisfaction.

  --  Patients, who will enjoy greater efficiency in handling claims and

      timeliness of care delivery, leading to better care and higher patient

      satisfaction.

 

 

"Given the state of technology adoption in Indonesia, the Covisint

platform provides a timely, high-value solution driving the automated,

secure and efficient exchange of health information into a market

where, previously, manual operations existed," said Almer Joesoef,

President Director of Aptus Pacific Indonesia. "The Covisint platform

-- which is proven across the U.S. healthcare industry, as well as

other global industries -- will enable us to achieve a major corporate

priority to improve the quality and efficiency of healthcare services.

We will be marketing and implementing Health Information Exchange

Indonesia to support public and private health systems and insurance

markets across Indonesia."

 

"Healthcare globally depends on secure, scalable and effective

communication between providers, payers and others across the entire

care continuum," said Dave McGuffie, Covisint CEO and President. "This

partnership -- built on Aptus' cultural and political understanding of

the Indonesian healthcare market, combined with Covisint's proven and

scalable technology platform -- will deliver significant value to the

Indonesian market. Covisint will continue to work with key customers

and partners to expand its healthcare footprint globally."

 

Covisint delivers high value to accountable care stakeholders by

supporting a comprehensive health information technology roadmap that

helps improve health outcomes, increases efficiencies and fills the

gaps left by existing technology investments. Covisint's agnostic

platform, which works with or without an existing EMR system, enables

the free, secure flow of information with the customer in full control,

helping healthcare providers and payers maintain data independence and

control.

 

Covisint

 

Covisint provides the leading cloud engagement platform for creating

and enabling new mission-critical external business processes. Our

solutions enable organizations to connect, engage, and collaborate with

the critical external audiences that define their success--including

customers, business partners, and suppliers. Covisint allows its

clients to establish a secure, reliable, integrated presence in the

cloud, and offer the kind of engaging information experiences that

people everywhere have come to expect. Learn more at www.covisint.com.

 



March 5, 2014


Topic Area: Press Release


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