Environmental services professionals should be aware of their affects to ensure that they make positive impressions
Environmental services (ES) departments can get caught up in their daily tasks and forget about the importance of interacting with patients, visitors and staff, according to an article on the Health Facilities Management website.
ES professionals should be aware of their affect to ensure that they make positive impressions.
Body language and facial expressions can create positive or negative impressions.
Tone of voice is also key to keeping conversations positive and welcoming.
January 6, 2016
Topic Area: Environmental Services
Building Envelope Design: Beyond Energy EfficiencyAn integrated approach to envelope design can create more comfortable and energy-efficient hospitals.
Outpatient Surge Reshapes Long-Term Strategy for Medical Outpatient BuildingsDemographic tailwinds, policy uncertainty and shifting care models are pushing health systems to rethink how and where they invest in outpatient facilities.
Mercy Medical Center to Be Integrated into Baystate HealthUntil the transition is complete and receives all regulatory approvals, Mercy Medical Center and Baystate Health will continue to operate independently.
Managing IAQ in Healthcare Facilities During WildfiresWildfires are becoming more prevalent across the country. Facilities must be prepared to handle their effects on air quality.
Building Hospital Resilience in an Era of Extreme WeatherExpert Jennifer Mahan discusses the vulnerabilities healthcare facilities face during disasters and the infrastructure strategies that keep operations running.