Environmental services professionals should be aware of their affects to ensure that they make positive impressions
Environmental services (ES) departments can get caught up in their daily tasks and forget about the importance of interacting with patients, visitors and staff, according to an article on the Health Facilities Management website.
ES professionals should be aware of their affect to ensure that they make positive impressions.
Body language and facial expressions can create positive or negative impressions.
Tone of voice is also key to keeping conversations positive and welcoming.
January 6, 2016
Topic Area: Environmental Services
What Accessibility in Senior Care Facilities Should Look LikeThe future of design for senior care facilities should go beyond compliance.
Corewell Health to Expand Grand Rapids and Troy HospitalsMajor expansions at Corewell Health Butterworth Hospital in Grand Rapids and Corewell Health Beaumont Troy Hospital are planned.
Shoshone Medical Center Reports Data BreachIn response to this incident, it has implemented additional security measures within its systems and is reviewing its current policies and procedures related to data security.
Cyberattack Results in Patient Reroutes at Anne Arundel Medical CenterA recent cyberattack on Luminis Health Care led to care disruptions and treatment cancelations at Maryland hospital.
Tangram Furnishes Be Well OC Irvine Behavioral Health CampusCase study: Through a public-private partnership, Be Well OC’s 22-acre Irvine campus expands Orange County’s continuum of behavioral healthcare.