Delivering internal customer service in healthcare facility security

There is a host of stakeholders inside a facility who public safety and security departments must serve


There is a host of stakeholders inside a facility who public safety and security departments must serve, according to an article on the Campus Safety website.

The most obvious internal customers are emergency department staffers because they are the hospital employees who are most likely to experience security problems. 

There are more ways hospital security departments can be of service to their organization, including providing parking security and executive protection. 

Meeting the needs of a hospital’s internal customers can be a challenge, but it can be accomplished with the right personnel, training and security technology. 

Read the article.

 



July 29, 2016


Topic Area: Security


Recent Posts

Spaces That Support: Patient-Centered Design for Modern Reproductive Health

Modern facilities must integrate highly specialized laboratories with thoughtful, patient-centered spaces that prioritize privacy, comfort and emotional well-being.


Modernization of Buildings Require Collaboration Across All Disciplines

Retrofitting outdated facilities requires consulting all departments on how to best improve operations.


Children's Health Announces Plans for RedBird Specialty Center in Texas

The system expects to welcome its first patients in December 2027.


How Can Healthcare Facilities Use Efficiency to Drive Climate and Health Goals?

Keith Edgerton discusses how the Health Care Energy & Water Efficiency Checklist helps healthcare connect operational savings with their mission to protect people and the planet.


El Camino Health Rehabilitation Hospital Officially Tops Out

This new 64,000-square-foot, 52-bed inpatient facility in Sunnyvale, California, will enhance rehabilitation services in Santa Clara County.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.