SUNY Upstate Medical emergency department staff dealing with violent patients say communications badges allow them to summon hospital public safety staff in just over a minute, according to an article on the Health IT News website.
The mean response went from 3.2 minutes to 1.02 minutes.
Those 2.18 minutes saved can feel like a lifetime to staff members when they have a patient who, either through a behavioral problem or an innocent but scary mental health crisis, may be endangering public safety, the article said.
The hospital conducted a non-scientific survey of emergency department staff before and after the badges and it showed that staff felt an improved sense of safety and security.
5 Reasons Engineering is the Edge in Healthcare Master Planning
Building an AI-Ready Healthcare Facility 
Family Medical Associates of Raleigh Reports April 2026 Data Breach
Every Detail Matters: A Patient's Story of Healing, Hope and Healthcare Facilities
Geisinger Wyoming Valley Medical Center Tops Off New 11-Story Tower