SUNY Upstate Medical emergency department staff dealing with violent patients say communications badges allow them to summon hospital public safety staff in just over a minute, according to an article on the Health IT News website.
The mean response went from 3.2 minutes to 1.02 minutes.
Those 2.18 minutes saved can feel like a lifetime to staff members when they have a patient who, either through a behavioral problem or an innocent but scary mental health crisis, may be endangering public safety, the article said.
The hospital conducted a non-scientific survey of emergency department staff before and after the badges and it showed that staff felt an improved sense of safety and security.
Designing for Distraction: Benefits for Children, Families
Staffing and Consolidation Reshape Outpatient Facility Strategies
Adams Health Network Falls Victim to Phishing Attack
Ventilation and Filtering for Infection Control 
ChristianaCare Opens Aston Campus Neighborhood Hospital