Patients’ emotions rarely have a place in healthcare facility planning
Patients’ emotions rarely enter the healthcare facility planning equation, according to an article on the Medical Construction & Design website.
But the emphasis on the patient experience is growing as research links design to emotional well-being and clinical outcomes.
For patients, keystone experiences include a sense of safety, cleanliness, warmth, comfort and quality of care.
Planning around keystone experiences begins by identifying positive patient experiences in the early planning stage.
July 20, 2016
Topic Area: Project Management
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