The American Society for Healthcare Engineering has produced a new guide titled “Improving the Patient Experience through the Health Care Physical Environment.”
The information was gathered to educate hospital leaders on ways — beyond quietness and cleanliness — to improve HCAHPS scores across a a healthcare facility.
The guide takes a holistic approach to improving the patient experience in the physical environment.
It includes case studies; a hospital leader checklist; a template for using the people, process and place model; a detailed table outlining eight domains of care measured by the HCAHPS survey and their relationships to the physical environment; along with additional resources.
Safety Synergy: Infection Prevention That Protects Patients and Workers
Prefabricated Wall Panels Speed UCF Lake Nona Medical Center Construction
New Dallas Pediatric Campus Reaches Topping-Out Milestone
Hospitals Are Energy Super-Users. Why Is It So Hard to Modernize Them?
Encompass Health Rehabilitation Hospital of Bangor Officially Opens