Striving to innovate health care delivery and patient experience, through state-of- the-art medical equipment and personalized technology, HSHS St. Elizabeth’s Hospital, now offers guests an innovative and free mobile wayfinding service that provides step-by-step directions to any location or amenity within the hospital and related points of interest.
Developed in collaboration with Gozio Health, the mobile app is now available on all Android and iPhone mobile devices for free via the Google Play or App Stores. Users may also simply text HSHSGO to (618) 205-9525 to receive an instant download link.
“The new HSHS St. Elizabeth’s Hospital was designed to provide exceptional patient experience and mobile wayfinding is yet another technology-based addition to enhance our patients’ access to health care,” says Peg Sebastian, President and Chief Executive Officer of St. Elizabeth’s Hospital. “As we continue to integrate technology into every part of our health care delivery model, the addition of the HSHS Go app will advance the patient experience at St. Elizabeth’s by reassuring patients and guests that they will reach their destination on time and with less stress.”
“It is an incredible opportunity to collaborate with a hospital that exceeds patient expectations by adopting technology that provides real time access to care,” says Joshua Titus, Founder and CEO of Gozio Health. “Gozio has developed an app for HSHS St. Elizabeth’s Hospital with a robust menu of offerings to deliver a personalized patient experience and inspire users to continue to return to the app for additional services. Additionally, the hospital is the first in the St. Louis and Metro East region to have Gozio’s patented indoor wayfinding technology.
The app’s features to personalize the patient experience include:
- Step-by-step navigation throughout the hospital and attached Health Center
- The HSHS “Find a Doctor” database
- A quick link to AnytimeCare.com for 24/7 access to receive care from a doctor or nurse using the device’s webcam.
- A quick link to MyChart for accessing personal medical records, plus
- access to secure bill pay, giving and much more.
“Since the hospital’s opening on November 4, we have assisted many first-time patients and visitors with wayfinding questions,” shared Amber Badolato, Manager of Patient Experience of St. Elizabeth’s Hospital. “While it is our pleasure to escort anyone needing wayfinding assistance to their desired hospital destination, we are pleased that HSHS Go now gives everyone the option of having instant wayfinding assistance in the palm of their hand.”
Recently named one of the “Most Wired” health systems by the American Hospital Association’s (AHA) Health Forum, Hospital Sisters Health Systems (HSHS) prioritizes patient care with technology that can be personalized to each patient’s experience. In addition to the new wayfinding mobile app, services such as AnytimeCare.com and MyChart allow patients immediate access to health care and information, all day, every day. The wayfinding solution from Gozio Health has also earned the exclusive endorsement of the AHA.
For more information about HSHS Go or St. Elizabeth’s Hospital, visit www.steliz.org.