Intense competition among healthcare providers puts unprecedented pressure on healthcare foodservice operators, according to an article on the Foodservice Equipment & Supplies website.
Challenges include mergers and acquisitions of healthcare systems continuing on enormous scales, a transition from volume- to value-based care and meeting the needs of increasingly sophisticated and discerning patients and retail customers.
Game-changing solutions include:
• Offering room service and meals on demand continues to increase as administrators look to improve patient satisfaction and reduce food waste.
• Hospitals with a large number of Spanish-speaking patients offer a Spanish menu for patients