Fiona Stanley Hospital's IT problems prevent elderly patients from ordering meals, according to an article on the ABC website.
The Perth facility was the first in western Australia to implement a digital medical record system and bedside computers to order food.
A review of clinical services revealed long delays to access patients' records and to admit and manage them because of integration issues with the digital medical record system. It also revealed disabled and elderly patients had been unable to order food because they did not know how to use the bedside computers.
The digital medical record system allows each patient's clinical notes to be available to multiple staff members at the same time.
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