Hospital Murder Highlights Need for De-escalation Training

De-escalation is crucial to winding down volatile incidents.

By Jeff Wardon, Jr., Assistant Editor


Violent incidents are on the rise at many healthcare facilities, and organizations can be left wondering how to respond appropriately to them. There are situations in behavioral healthcare facilities that can be volatile, whether it be with patients, visitors or staff. There is a way to respond to such situations: de-escalation. 

Consider a recent incident at Western State Hospital in Lakewood, Washington. Jason Conrad Day, a 53-year-old man, was charged with strangling his 69-year-old roommate, Stephen Kellogg, to death, according to The News Tribune. Day pleaded not guilty by reason of insanity and was acquitted. A doctor determined that Day, who has a history of mental illness including paranoia, was legally insane at the time of the act. This incident occurred in a higher-security unit for patients with good behavior, where Day and Kellogg resided. Day had been previously involved in incidents at the hospital, including biting and choking another patient.  

Related: De-escalation Training is Critical for Safety in Healthcare

There are five proven tactics for de-escalation training, says AlGene Caraulia, vice president of integration and sustainability at the Crisis Prevention Institute:  

  1. Assess risks by conducting a rigorous assessment of the facility’s safety and readiness to respond to disputes. 
  2. Involve leadership so that they are committed to prioritizing and reinforcing de-escalation training. 
  3. Establish a committee of diverse teams so they can bring in their various perspectives and experiences on making a safer healthcare environment. 
  4. Develop a plan and policies so managers can work with the established committee to create and put forth a plan with actionable steps. 
  5. Create a reporting system for incidents involving patient escalation and encourage open communication. 

Jeff Wardon, Jr. is the assistant editor for the facilities market. 



March 13, 2024


Topic Area: Safety


Recent Posts

States Move Forward to Better Protect Senior Citizens

Senior citizens are among the most vulnerable population and require a certain level of care. States are trying to protect them.


Archer and REDA to Transform Newport Beach Building into Outpatient Center

Groundbreaking on the Newport Irvine Medical Center is scheduled for June 2025.


Sunflower Medical Group Facing Lawsuit Following January Data Breach

The lawsuit seeks a jury trial, damages, expanded credit monitoring services and security improvements at Sunflower Medical Group.


Nemours Children's Health Opens New Location in Lake Nona

The nearly 8,000-square-foot facility will increase access to primary and specialty care services.


Enhancing Safety at Hennepin Healthcare with a Screening System

Case study: The system was able to detect 2,500 risk items in less than five months.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.