Hospital parking fees angering patients

Some hospitals lowering fees after patient complaints. Many suburban or rural areas facilities don't charge for parking.

By Healthcare Facilities Today


Not all U.S. hospitals charge parking fees, but those that do are getting an increasing number of patient compalints, according to an article on the Becker's Hospital Review website.

At UNC Health Care in Chapel Hill, N.C., one patient is expected to be admitted for two months due to chemotherapy treatments. According to a News & Observer report, the 70-year-old wife will have to pay $8 per day, or $500 total during that time, to visit her husband.

"I'm almost 70 years old, and I can't afford to pay $500," the woman told the News & Observer. "Cancer's a big money maker for the hospital. So why don't they give the patients a little bit of a break on the parking?"

Comparatively, nearby Duke University Hospital in Durham, N.C., has parking for $6 per day, but it offers a 10-day discount for $25 total, the article said.

The University of Iowa Hospital and Clinics recently lowered its maximum daily parking rate from $18 to $10  after patients lodged complaints, according to a Des Moines Register report.

Not all hospitals, especially those located in more suburban or rural areas, charge a fee. Edward Hospital & Health Services in Naperville, Ill., a suburb of Chicago, has free parking and free valet service.

Like UIHC, some systems are altering their parking policies to better accommodate and satisfy their patients. This past fall, Lurie Children's Hospital in Chicago handed out passes for free parking, through a nonprofit foundation, for families who had babies in the neonatal intensive care unit, according to a Chicago Tribune report.

Read the article.

 

 

 



January 24, 2014


Topic Area: Maintenance and Operations


Recent Posts

Mature Dry Surface Biofilm Presents a Problem for Candida Auris

Multiple methods are described in the literature, but no consensus has been reached for disinfection efficacy tests against biofilms.


Sutter Health's Arden Care Center Officially Opens

With an adaptive reuse of an underutilized office building, the 70,000 square-foot facility was renovated to meet current healthcare standards.


Insight Hospital and Medical Center Falls to Data Breach

The investigation determined that an unauthorized individual accessed the network between August 22, 2025, and September 11, 2025.


The High Cost of Healthcare Violence

As workplace violence increases, healthcare facilities face mounting financial and operational disruptions- prompting legislative action.


EVS Teams Can Improve Patient Experience in Emergency Departments

A report confirmed that cleanliness of the ED was the third most impactful element on patient experience surveys.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 
 
 
 

Healthcare Facilities Today membership includes free email newsletters from our facility-industry brands.

Facebook   Twitter   LinkedIn   Posts

Copyright © 2023 TradePress. All rights reserved.