Parking lot and structure security is a critical challenge that hospitals manage daily. By the nature of their construction, large volume of space and relatively low levels of activity, parking facilities present a risk of crime. It is important that hospitals implement a security plan designed specifically for their parking accommodations.
Your parking strategy should be a comprehensive plan which can include many components.
• Patrol – Security officers on foot patrol assist and guide patients, visitors and staff; enforce security policies; and detect and report suspicious activities.
• Valet Services – Many hospitals offer a valet service to eliminate the need for patients and visitors to enter vulnerable parking areas. Security officers can work in conjunction with or manage valet services which can help increase surveillance of the parking area.
• Lighting – Bright lighting is a deterrent. Security officers can assist your engineering staff by notifying them when lights are not functioning, to allow your staff to make immediate repairs, as dark areas make for great hiding spots for criminals.
• Design – Open areas and sloping ramps make it easy for security officers and pedestrians to see their surroundings and provide natural surveillance. Open spaces can also allow for quick access to emergency doors.
• Concrete Stain – Staining concrete, preferably white with an anti-graffiti coating, is a cost-effective method to increase brightness and uniformity throughout the space.
• Access Control – Access to the parking area should also be controlled by the security team. Controlling vehicular access is extremely beneficial as it creates interaction that increases safety and deters crime.
• CCTV Monitoring – Strategically placed cameras and around-the-clock monitoring by well-trained security officers can increase the likelihood of identifying potential issues early.
When it comes to developing a security plan, there is not a one-size-fits-all approach. Evaluate your parking facilities carefully to ensure that you are creating a safe environment. A good resource to use is the Illuminating Engineering Society’s Lighting for Hospitals and Health Care Facilities guide. Remember to always have a way for individuals to contact 911 or your security team from the parking area.
Bukowski is the vice president of healthcare, AlliedBarton Security Services.