A photo gallery on the Metropolis magazine website showcases heathcare facilities around the world that are stressing hospitality in their design.
In fact, many top managers from the hospitality industry have been recruited by healthcare facilities.
Hospitals are focusing increasingly on patients’ satisfaction levels, shifting to a more customer-oriented approach.
This shift incentives hospitals to invest not only in the quality of the healthcare service they provide, but also in the physical space where the services occur, the article said.
Two Steps to Controlling the Hot Zone
RiverSpring Living Breaks Ground on River's Edge Senior Living Community
Encompass Health Reveals Plans to Build Inpatient Rehabilitation Hospital in Post Falls, Idaho
Creating Compassionate Spaces in Healthcare
Study Shows Connection Between Odor and Patient Experience