No one wants to be in the hospital, but hospitals are doing more to try to make the stay more comfortable, according to an article on the Fox4KC website.
Hospital staffs are talking more to patients before their stays about what they can bring for comfort — such as sweatpants and fuzzy socks.
While hospitals are building fancy facilities and putting more art on the walls, research shows that doesn’t matter as much to patients as comfort, the article said.
“We benefit from increased volumes, increased loyalty, more referrals, all of those things that truly do impact the bottom line at the end of the day. But I will tell you when we started, that isn’t why we did it,” Terry Rusconi, vice president of performance improvement at Kansas University Hospital, said in the article.
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