Hospitals reap benefits of automated visitor management

A recent article in The Fayetteville Observer notes enhanced security measures for visitors at the Cape Fear Valley Medical Center are met with praise from security personnel and visitors alike. But the center is not the first to employ an automated visitor management system.

By Healthcare Facilities Today


A recent article in The Fayetteville Observer notes enhanced security measures for visitors at the Cape Fear Valley Medical Center are met with praise from security personnel and visitors alike. 

As of January 1, the center has implemented a new system where the hospital's 3,500 daily visitors must scan their photo identification upon arrival or have a digital photo taken for a pass. The passes expire after either 12 or 24 hours and they have a sticker that slowly turns into a stop sign when the pass has expired. The hospital also has reduced the number of entrances available to visitors from 35 to 8, according to the article. 

Cape Fear Valley Medical Center is not the first to employ an automated visitor management system. In fact, doing so is recommended by experts within the security industry. An article in Campus Safety magazine highlights "10 healthcare facility best practices for visitor management," starting with utilizing an automated system. 

The article goes on to suggest additional tips for getting the most out of the system, such as integrating it with other software used for admissions and discharges, setting up alerts to let staff know when patients have reached their guest limits and placing kiosks in the lobby for self registration. 



January 8, 2013


Topic Area: Industry News , Information Technology , Safety


Recent Posts

Regulations Take the Lead in Healthcare Restroom Design

Infection-control guidance and water management standards drive earlier planning, smarter fixtures and more resilient restroom environments.


AHN Allegheny Valley Hospital Opens Expanded Inpatient Rehabilitation Unit

Construction began in July 2025 and included 12 new inpatient rehabilitation beds, bringing the unit’s total to 29.


HSHS and Lifepoint Rehabilitation Partner on New Inpatient Rehab Hospital in Green Bay

The 40-bed hospital will be named the Hospital Sisters Health System | Rehabilitation Hospital.


Turning Facility Data Into ROI: Where Healthcare Leaders Should Start

Better data, smarter tools and small facility upgrades can drive measurable returns, guide ambulatory strategy and improve patient experience.


Sutter Health Breaks Ground on Advanced Cancer Center and Care Complex

The new center, located on Sutter’s Memorial Medical Center campus, will feature four stories and 165,000 square feet of modernized, patient-centered space.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.