No matter how much work you put into planning, designing and building a healthcare facility, once you turn the keys over to the staff, all bets are off, according to a blog by Editor-in-Chief Kristin D. Zeit on the Healthcare Design website. A lack of training for a facility's future staff can negate the benefits of the best facility design. If the staff doesn’t understand why things were designed, the design team’s work will be undermined. Whose job is it to make sure this training happens — perhaps for the next 30 years of a facilty's life?
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