Is a healthcare facility's VIP syndrome worth the side effects?

Catering to high-profile patients often means breaking hospital protocols


When a new new patient had apparent ties to Middle Eastern royalty, checked into Brigham and Women’s Hospital in Boston, he brought along a personal chef, an entourage of seven attendants and some definite ideas about how he wanted to be treated, according to a story on the Boston Globe website.

It’s a phenomenon known as VIP syndrome and while hospitals enjoy the extra revenue they have to work hard to avoid its side effects.

In the case of the Brigham and the prince, the patient was diagnosed with a drug-resistant infection, but he found it off-putting for doctors and nurses to approach him wearing protective gowns, as is required. So they made an exception, the article said.

This and other irregularities aroused concern within the Brigham and eventually at the Massachusetts Department of Public Health. 

Read the article.

 



April 12, 2016


Topic Area: Industry News


Recent Posts

A Shift in Healthcare Facilities Management

Healthcare facilities leaders who embrace a mindset change will be better prepared for the future.


Trauma-Informed Design Transforms Boston Homeless Shelter

Case study: A comprehensive renovation of St. Francis House makes use of trauma-informed design, infrastructure upgrades and operational improvements.


Inside One of Healthcare's Most Ambitious Hospital Projects 

When someone faces a serious medical condition, having access to world-class care close to home can make all the difference. 


Disinfectant Contact Time: The Case for Biofilm Disruption

Contact time, while essential for compliance, does not reliably predict microbial reduction on actual healthcare surfaces.


Texas HHSC Reaches Construction Milestone for Panhandle State Hospital in Amarillo

Construction is expected to be completed in fall 2027.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 
 
 
 

Healthcare Facilities Today membership includes free email newsletters from our facility-industry brands.

Facebook   Twitter   LinkedIn   Posts

Copyright © 2023 TradePress. All rights reserved.