Emergencies have helped Kaiser Permanente build and prepare a resilient emergency response operation, according to an article on the Harvard Business Review.
This year’s evacuation during a wildfire demonstrated significant improvements over previous efforts.
For instance, Kaiser Permanente had previously created regional ad-hoc command centers to respond to specific incidents, but learned that critical time can be lost during an emergency when summoning personnel to a new location.
In 2018 it opened a command center at its regional headquarters in Oakland outfitted with the appropriate telecommunications and IT equipment needed to coordinate emergency response across multiple sites and disaster scenarios.
Healthcare and Resilience: A Pledge for Change
Texas Health Resources Announces New Hospital for North McKinney
Cedar Point Health Falls Victim to Data Breach
Fire Protection in Healthcare: Why Active and Passive Systems Must Work as One
Cleveland Clinic Hits Key Milestones for Palm Beach County Expansion