Use of social apps with real-time information, which gives healthcare facilities dispatch teams an understanding of incidents as they happen, according to an article on the Campus Safety website.
During mass casualty events, hospitals must make space in their trauma centers for a surge in patients. Real-time data helps healthcare facilities prepare.
Social media not only aids hospital preparedness in these large-scale events, it also helps them learn of minor incidents.
For example, any issue impacting mass transit can have cascading effects throughout a hospital, the article said.