NHS Change Day making a difference, organizers say

Over 189,000 pledges were made to improve patient experience and/or clinical outcomes

By Healthcare Facilities Today


 

NHS Change Day started with a conversation on Twitter between a group of trainee doctors and improvement leaders in the summer of 2012. They began exchanging ideas about bringing together staff across the National Health Service, the publicly-funded healthcare system in Great Britain, to produce positive change and improvement.

The first NHS Change Day was on March 13, 2013. The initial goal was to involve 65,000 people - 1,000 for each year since the NHS was established. In the end, over 189,00 people pledged to take a specific action to improve the outcomes and experience of care for patients on a sustainable basis, according to an article on The Guardian's website. 

The Change Day team has been invited to the Francis implementation team's regional events to discuss how organizations can engage with staff. It is the only UK entry to have been shortlisted for Harvard Business Review's "leaders everywhere challenge," according to the article.

The article sited numerous examples of Change Day efforts, including an initiative at a Birmingham children's hospital dubbed Feedback Wednesday where different departments get feedback from patients. This Change Day initiative is changing practice and creating a culture that isn't based on target-based, haphazard feedback but that responds to patients' needs, the article said.

Read the article.

 

 



September 18, 2013


Topic Area: Industry News


Recent Posts

Designing a Home Away from Home

Ronald McDonald House Atlanta balances the familiarity of home with the demands of a high-use facility serving families of children receiving medical care.


Stephens County Hospital Becoming Part of Wellstar Health System

The transaction is expected to be completed toward the end of 2026, pending the conclusion of regulatory approvals.


Grafton City Hospital Joins Vandalia Health

The transition follows approval from the West Virginia Health Care Authority and continues a longstanding partnership between the organizations.


Protecting Patients from C. auris Through Bed and Mattress Safety

Managers face an urgent question: What happens when a colonized patient returns to a contaminated mattress?


Geisinger Wyoming Valley Medical Center Tops Off New Acute Care Tower

The new acute care tower, designed by FCA, will enhance the hospital’s ability to serve patients by incorporating facilities and expanding its range of services.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.