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Optimizing the patient family experience

Patient satisfaction scores extend to family members and caregivers


Healthcare facilities can benefit by optimizing the patient family experience, according to an article on the Tork website.

Patient satisfaction scores extend to family members and caregivers who are a big part of the patient’s treatment and recovery process.

A simple way to keep family members updated and aware of their patient’s whereabouts is to install HIPAA-compliant status boards that track the patient’s progress throughout their visit.

Providing the basic necessities like comfortable sleeping and seating areas and Wi-Fi can help families to manage their day.

Read the article.

 

 



December 18, 2015


Topic Area: Interior Design

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