Prisma Health Expands Interactive Mobile Wayfinding Platform to Six Midlands Hospitals


Prisma Health announced it is expanding the health system’s mobile wayfinding platform to six Prisma Health hospitals in Columbia and Tuomey, South Carolina. Atlanta-based Gozio Health, developer of the Prisma Health GO platform that is currently live at eight hospitals, will lead the implementation of the expanded coverage.

“The Prisma Health GO mobile application is a key component of Prisma Health’s goal to provide exceptional and consistent customer experience during the merger of Greenville Health System and Palmetto Health System,” says Rich Rogers, Senior VP/Chief Health Information Executive for the South Carolina Health Company. “Prisma provides healthcare to populations across South Carolina, and it is our imperative that we leverage mobile technology to deliver outstanding patient experience.”

The expansion of Prisma Health GO will provide step-by-step directions to any destination within the health system. Prisma Health’s wayfinding platform brings indoor navigation to over 10 million square feet of the 14 Prisma Health Campus locations. This includes 15 hospitals, 9 healthcare facilities and 16 parking decks. In addition, patients have access to over 300 satellite locations, putting all the hospital system’s amenities and services at visitors’ fingertips.Patients also have immediate access to physician directories, medical records, Convenient Care and Emergency Department wait times, and save my spot parking locator.

“We know we are making a positive difference in patient experience when Gozio’s wayfinding technology is available to more than 1.2 million patients in South Carolina alone,” says Joshua Titus, CEO and Founder of Gozio Health. “Gozio’s mobile wayfinding platform connects hospitals to patients in a way that patients now expect from their providers. This is critical to delivering uninterrupted care in newly merged healthcare systems.”

The initial launch of Prisma Health’s wayfinding platform included the eight hospitals, seven parking decks and 200 satellite clinics of the former Greenville Health System. The expanded coverage adds the former Palmetto Health and Tuomey Health locations for a seamless navigation experience throughout the entirety of the recently merged systems.



August 27, 2019


Topic Area: Press Release


Recent Posts

Designing Healthcare Facilities for Pediatric and Geriatric Populations

Understanding the nuanced needs of both age groups is essential to creating supportive multi-generational environments.


Kaiser Permanente Announces New Hospital Tower at Sunnyside Medical Center

It plans to open this new facility on the campus in 2029.


Building Disaster Resilience Through Collaboration

The ability to respond quickly and recover effectively depends on the strength of an organization’s external bonds.


Amae Health Expands to New York City

This expansion brings its integrated care model to serve individuals with complex mental health conditions.


Hospital for Special Surgery Opens Two New Facilities in New Jersey

The two facilities are a full-service outpatient center and a surgery center.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.