Robocalls can disrupt hospital communication systems

A study found that EMS practiced hand hygiene before patient contact in just 7% of assessments


One morning last April, a wave of thousands of robocalls that spread like a virus from one phone line to the next at Tufts Medical Center in Boston disrupting communications for hours, according to an article on The Washington Post website.

For hospitals, the spam calls amount to a life-or-death challenge, according to the article

At Tufts, administrators registered more than 4,500 calls between about 9:30 and 11:30 a.m. on April 30, 2018. 

Many of the messages seemed to be the same: Speaking in Mandarin, an unknown voice threatened deportation unless the person who picked up the phone provided their personal information.

Read the article.



June 21, 2019


Topic Area: Information Technology


Recent Posts

The Future of Healthcare Facility Construction Projects

Brian Cowperthwaite highlights the invisible work that impacts everyone who walks through a healthcare facility.


Arnprior Regional Health Upgrades Building Controls to Improve IEQ

Case study: They wanted to improve the hospital facility’s IEQ to support patient care and reduce long-term operating costs.


Next Level Medical Suffers a Data Breach

To date, NLM has no evidence of identity theft or fraud related to this event.


Extreme Weather: The Maintenance-Resilience Link

Extreme heat serves as stress test of the resilience of utility systems that provide power, cooling and life safety functions.


Encompass Health Lower Providence Opens in Pennsylvania

The 50-bed inpatient rehabilitation hospital is the company's 11th location in Pennsylvania.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 
 
 
 

Healthcare Facilities Today membership includes free email newsletters from our facility-industry brands.

Facebook   Twitter   LinkedIn   Posts

Copyright © 2023 TradePress. All rights reserved.