Robocalls can disrupt hospital communication systems

A study found that EMS practiced hand hygiene before patient contact in just 7% of assessments


One morning last April, a wave of thousands of robocalls that spread like a virus from one phone line to the next at Tufts Medical Center in Boston disrupting communications for hours, according to an article on The Washington Post website.

For hospitals, the spam calls amount to a life-or-death challenge, according to the article

At Tufts, administrators registered more than 4,500 calls between about 9:30 and 11:30 a.m. on April 30, 2018. 

Many of the messages seemed to be the same: Speaking in Mandarin, an unknown voice threatened deportation unless the person who picked up the phone provided their personal information.

Read the article.



June 21, 2019


Topic Area: Information Technology


Recent Posts

High-Performance EFCO Systems Shape MUSC's New Black River Medical Center

Case study: A sweeping curved-glass entrance, impact-resistant envelope and energy-efficient fenestration support a sustainable, resilient design for one of South Carolina’s newest rural hospitals.


Heritage Valley Health System to Officially Affiliate with Alleghany Health Network

With the affiliation now complete, Heritage Valley Beaver and Heritage Valley Sewickley will be rebranded.


The Impact of Acoustics on Patient Privacy

As healthcare facilities evolve toward more open and flexible care environments, acoustic privacy has become essential.


Texas Behavioral Health Center in Dallas Opens with Ribon-Cutting Ceremony

The 456,265-square-foot facility offers a variety of therapeutic, recreational and social spaces that prepare patients for life outside the hospital.


Banner Health to Sell Banner Lassen Medical Center to Quorum Health

The transaction is expected to be completed in December 2026, pending required regulatory approvals.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.