Robocalls can disrupt hospital communication systems

A study found that EMS practiced hand hygiene before patient contact in just 7% of assessments


One morning last April, a wave of thousands of robocalls that spread like a virus from one phone line to the next at Tufts Medical Center in Boston disrupting communications for hours, according to an article on The Washington Post website.

For hospitals, the spam calls amount to a life-or-death challenge, according to the article

At Tufts, administrators registered more than 4,500 calls between about 9:30 and 11:30 a.m. on April 30, 2018. 

Many of the messages seemed to be the same: Speaking in Mandarin, an unknown voice threatened deportation unless the person who picked up the phone provided their personal information.

Read the article.



June 21, 2019


Topic Area: Information Technology


Recent Posts

Inside One of Healthcare's Most Ambitious Hospital Projects 

When someone faces a serious medical condition, having access to world-class care close to home can make all the difference. 


Turning Condensate Loss into a Systemwide Steam Efficiency Opportunity

Case study: How APM Steam helped Atrium Health Cabarrus uncover hidden steam system inefficiencies and build an actionable repair plan with a projected $144,949 in annual energy savings.


The Leapfrog Group Publishes 2026 Ratings for Hospitals and ASCs

This year totaled more than 6,000 facilities nationwide.


Going Solar with No Upfront Costs

300 kW solar system and roof upgrade delivered with no upfront cost for medical center association.


Northwell Health Finds Energy Savings in Steam Systems

Case study: A proactive steam trap maintenance program is delivering millions in savings, fast payback and measurable carbon reductions across one of the nation’s largest health systems.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.