Robocalls can disrupt hospital communication systems

A study found that EMS practiced hand hygiene before patient contact in just 7% of assessments


One morning last April, a wave of thousands of robocalls that spread like a virus from one phone line to the next at Tufts Medical Center in Boston disrupting communications for hours, according to an article on The Washington Post website.

For hospitals, the spam calls amount to a life-or-death challenge, according to the article

At Tufts, administrators registered more than 4,500 calls between about 9:30 and 11:30 a.m. on April 30, 2018. 

Many of the messages seemed to be the same: Speaking in Mandarin, an unknown voice threatened deportation unless the person who picked up the phone provided their personal information.

Read the article.



June 21, 2019


Topic Area: Information Technology


Recent Posts

The OR HVAC Puzzle: Why Individual Systems Are on the Rise

Extra penetrations, tight clearances and strict humidity needs—design experts explain what it really takes to plan dedicated units for each operating room.


Skanska Completes Renovation of Specialized Care Facility for Sutter Health

The project was delivered through a highly coordinated effort, utilizing advanced construction methodologies to maintain efficiency.


Whitfield Regional Hospital Reports June 2025 Data Breach

The organization will continually evaluate and modify its practices and internal controls to enhance the security and privacy of personal information.


Silent Undercount: HAI Deaths Are Far Higher Than Reported

Several critical factors help explain inaccurate data on deaths from healthcare-associated infections.


Ground Broken on Cleveland Clinic Avon Hospital Expansion Project in Ohio

The expansion is expected to be completed in 2029.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 
 
 
 

Healthcare Facilities Today membership includes free email newsletters from our facility-industry brands.

Facebook   Twitter   LinkedIn   Posts

Copyright © 2023 TradePress. All rights reserved.