Service design works to identify needs and answer them with design, according to an article on the Healthcare Design website
Service design can help improve patient experience by working to identify the unspoken or latent needs of individuals and answer them with design, according to an article on the Healthcare Design website. Designers ask — "How can the built environment be different to make it better?”
November 20, 2015
Topic Area: Architecture
Building Envelope Design: Beyond Energy EfficiencyAn integrated approach to envelope design can create more comfortable and energy-efficient hospitals.
Outpatient Surge Reshapes Long-Term Strategy for Medical Outpatient BuildingsDemographic tailwinds, policy uncertainty and shifting care models are pushing health systems to rethink how and where they invest in outpatient facilities.
Mercy Medical Center to Be Integrated into Baystate HealthUntil the transition is complete and receives all regulatory approvals, Mercy Medical Center and Baystate Health will continue to operate independently.
Managing IAQ in Healthcare Facilities During WildfiresWildfires are becoming more prevalent across the country. Facilities must be prepared to handle their effects on air quality.
Building Hospital Resilience in an Era of Extreme WeatherExpert Jennifer Mahan discusses the vulnerabilities healthcare facilities face during disasters and the infrastructure strategies that keep operations running.