Service design can help improve patient experience
Service design works to identify needs and answer them with design, according to an article on the Healthcare Design website
Service design can help improve patient experience by working to identify the unspoken or latent needs of individuals and answer them with design, according to an article on the Healthcare Design website. Designers ask — "How can the built environment be different to make it better?”
Read the article.
November 20, 2015
Topic Area:
Architecture
Recent Posts
Success requires a program structure that connects audits, financial analysis, rebate administration, procurement, scheduling and closeout documentation.
The new Mary Bridge Children’s Hospital reimagines the healthcare experience to create an environment that feels welcoming from arrival to discharge.
The Bala Cynwyd clinic represents Blackbird Health's 13th location overall.
Construction and renovations happen, but that doesn’t mean infection prevention can take a backseat. The CDC has some recommendations for maintaining best practices during construction.
SSM Health St. Mary’s Hospital leaders share how maintaining power, air quality and essential systems helps protect patients during their most vulnerable moments.