Service design can help improve patient experience

Service design works to identify needs and answer them with design, according to an article on the Healthcare Design website


Service design can help improve patient experience by working to identify the unspoken or latent needs of individuals and answer them with design, according to an article on the Healthcare Design website. Designers ask — "How can the built environment be different to make it better?”

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November 20, 2015


Topic Area: Architecture


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