Even the smallest healthcare facility design details can have an effect on patient satisfaction, according to an article on the Health Facilities Management website.
Facility design can influence each area of the patient experience included in the HCAHPS survey.
The survey consists primarily of questions about how patients experience certain aspects of care during their hospital stay.
For instance, setting up the room so the patient can have a meaningful conversation with the provider may affect how they rate communication.
What Managers Miss in Small and Mid-Sized Cooling Units
Preparing Healthcare Facilities for Cockroach Risks
The Medical College of Wisconsin Breaks Ground on Student Housing Complex
A Shift in Healthcare Facilities Management
Trauma-Informed Design Transforms Boston Homeless Shelter