One lesson we have learned about our engagement with technology is that while it can lead to and facilitate fabulous advances in our work, when employed as an end in and of itself, it can lead to distraction, ineffectiveness, and a waste of resources, according to an article from Facilities Maintenance Decisions on the FacilitesNet website.
Too often, technology projects in facilities fail. Several common issues occur at every phase of technology implementation.
When selecting a new technology application — whether a computerized maintenance management system (CMMS), an integrated work management system (IWMS), an emergency event communication system, or any other system — the process is the same.
The key in facilities is to effectively select and implement those technological tools that will help managers and front-line technicians understand, manage and execute their work. Managers can ensure successful specification and implementation by taking some important steps.
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