An elevator repair company demanded that untrained John Peter Smith Hospital employees stop making repairs or resetting elevators themselves a week before a nurse was critically injured in an elevator accident, according to an article on the NBC DFW website.

Thyssenkrupp sent a letter to a hospital official on Jan. 11 — a week before a hospital employess was serious injured in the elevator, warning that hospital employees are not qualified to work on the elevators and that ”untrained individuals can put the safety of these maintenance personnel and the riding public at risk.”

JPS released a letter, sent back to thyssenkrupp in response.

"We never repair elevators. We save lives. And we never jeopardize the health or safety of our patients, team members or visitors by forcing them to remain in elevators which are incapacitated by TKE’s failure to live up to its obligations," the letter from JPS to thyssenkrupp read. JPS President and CEO Robert Earley added "When we shut down an elevator because of an entrapment it’s not a repair, it’s an urgent response to save lives."

Read the article.