The Center for Health Design is offering a clinic design post-occupancy evaluation toolkit on its website that can help identify and solve problems in the built environment.
A post-occupancy evaluation can also fine-tune the building according to user needs and gather feedback on ongoing building adaptions due to changing organizational needs.
The kit includes a tool for an audit of the physical environment that provides a rating system for a set of design features.
There is also a patient questionnaire that gathers patient perceptions of the clinic environment and service quality.
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