The University of Tennessee Medical Center Launches App to Help Patients Navigate Health System


The University of Tennessee Medical Center has launched UTMC Way, a new mobile app that provides turn by turn directions to any destination on the medical center’s main campus. Interactive 3D maps guide patients to doctors’ offices, patient care floors, on-site dining options, pharmacy, nearby restrooms, and other points of interest. UT Medical Center is the first in Tennessee to launch a full-featured, mobile wayfinding platform.

“As the region’s academic medical center, innovation is one of our six values. We strive to provide the best healthcare experience possible for our patients,” said Michael Saad, vice president and Chief Information Officer at The University of Tennessee Medical Center. “Through the use of the UTMC Way app, patients and their families can now navigate our campus using the latest wayfinding technology right on their phones. This will allow patients to pinpoint exactly where they parked, navigate to their appointment and then safely back to their vehicle all while using turn-by-turn directions.”

The mobile platform developed by Atlanta-based Gozio Health, provides maps and parking reminders to the hospital, medical office buildings and three parking garages – a total of 2.5 million square feet across the medical center.. In addition to wayfinding, the app features advanced capabilities that improve patient experience and access to care. Patients are able to search physician profiles, find UT Urgent Care locations, access their patient portal, refill prescriptions, search events and careers, and more.

“We are delighted that our technology will help UTMC patients, visitors and staff during these challenging times,” said Joshua Titus, CEO and founder of Gozio Health. “Gozio’s extensible mobile platform is essential to a health system’s crisis response. Our hospital partners can instantly pivot their mobile apps to meet the critical needs of their communities and enable virtual visits, triage and navigation to testing sites or points of care.” 



May 8, 2020


Topic Area: Press Release


Recent Posts

Avoiding Mistakes in Healthcare Site Selection

Actionable strategies for healthcare systems and medical groups navigating today’s constrained real estate market.


Can Rural Hospitals Be Saved?

More than 700 rural hospitals nationwide face the risk of closure. A new report highlights solutions that could improve long-term sustainability.


Ascension Saint Thomas Breaks Ground on Hospital and Health Campus in Tennessee

The new hospital will open with 44 inpatient beds and will be designed to expand to 132 beds as community needs grow.


The Hidden Risks of QAC Disinfectants in Healthcare Facilities

Quaternary ammonium compounds are a popular disinfectant choice, but they may be causing more harm than good. A review outlines the problems with QACs and offers a solution.


Sprinkler Compliance: Navigating Code Mandates, Renovation Triggers and Patient Safety

As CMS deadlines approach and renovation projects accelerate, healthcare facility managers must understand how NFPA 101, state fire codes and sprinkler design strategies intersect.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 
 
 
 

Healthcare Facilities Today membership includes free email newsletters from our facility-industry brands.

Facebook   Twitter   LinkedIn   Posts

Copyright © 2023 TradePress. All rights reserved.