The University of Tennessee Medical Center Launches App to Help Patients Navigate Health System


The University of Tennessee Medical Center has launched UTMC Way, a new mobile app that provides turn by turn directions to any destination on the medical center’s main campus. Interactive 3D maps guide patients to doctors’ offices, patient care floors, on-site dining options, pharmacy, nearby restrooms, and other points of interest. UT Medical Center is the first in Tennessee to launch a full-featured, mobile wayfinding platform.

“As the region’s academic medical center, innovation is one of our six values. We strive to provide the best healthcare experience possible for our patients,” said Michael Saad, vice president and Chief Information Officer at The University of Tennessee Medical Center. “Through the use of the UTMC Way app, patients and their families can now navigate our campus using the latest wayfinding technology right on their phones. This will allow patients to pinpoint exactly where they parked, navigate to their appointment and then safely back to their vehicle all while using turn-by-turn directions.”

The mobile platform developed by Atlanta-based Gozio Health, provides maps and parking reminders to the hospital, medical office buildings and three parking garages – a total of 2.5 million square feet across the medical center.. In addition to wayfinding, the app features advanced capabilities that improve patient experience and access to care. Patients are able to search physician profiles, find UT Urgent Care locations, access their patient portal, refill prescriptions, search events and careers, and more.

“We are delighted that our technology will help UTMC patients, visitors and staff during these challenging times,” said Joshua Titus, CEO and founder of Gozio Health. “Gozio’s extensible mobile platform is essential to a health system’s crisis response. Our hospital partners can instantly pivot their mobile apps to meet the critical needs of their communities and enable virtual visits, triage and navigation to testing sites or points of care.” 



May 8, 2020


Topic Area: Press Release


Recent Posts

Designing for Caregiver-Centered Support Spaces

When healthcare environments are designed to meet the needs of caregivers and patients, everyone who relies on the system experiences better outcomes.


Novant Health Gets Approval for Wesley Chapel Medical Center

The 32-bed hospital will be located in Monroe and is expected to be completed in 2030.


Rocky Mountain Associated Physicians Falls Victim to Data Breach

On February 2, 2026, Rocky Mountain confirmed that certain patient information may have been compromised because of a data security incident. 


The Disconnect Between EVS and Clinical Teams

A recent study shows that EVS feels disconnected from the clinical community, leading to negative experiences. 


Nemours Children's Hospital Opens Institute for Maternal Fetal Health in Delaware

The Institute for Maternal Fetal Health represents a comprehensive approach to supporting expectant patients who receive a complex diagnosis during pregnancy.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 
 
 
 

Healthcare Facilities Today membership includes free email newsletters from our facility-industry brands.

Facebook   Twitter   LinkedIn   Posts

Copyright © 2023 TradePress. All rights reserved.