The right communication can improve patient satisfaction

Infographic charts key patient touchpoints


Healthcare systems can increase patient satisfaction by using communication techniques from the hospitality industry. Digital signage and interactive kiosks can provide wayfinding and navigation services, easing patient wait time with custom TV content. By showing nutritional information on digital menu boards, healthcare systems can transform their patient touchpoints. 
 


Healthcare Patient Experience Infographic by Spectrio

 
 


May 19, 2017


Topic Area: Information Technology


Recent Posts

Aligning Construction and Facility Activities to Minimize Problems

Project managers need to address risks early to prevent issues during construction and renovation projects.


Cooper University Health Care Breaks Ground on 'Project Imagine'

The groundbreaking launched the first phase of a $3 billion expansion of the Health Sciences Campus in Camden, New Jersey.


3 Employees Injured by Patient at Halifax Infirmary's Emergency Department

Police contained the threat and took the patient into custody.


How Architects Shape the Future of Healthcare Facilities

Healthcare architecture is more than just designing and building hospitals.


UNC Health, Duke Health Form Partnership for Stand-alone Children's Hospital

The partners plan to break ground together on the new NC Children’s campus by 2027.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 
 
 
 

Healthcare Facilities Today membership includes free email newsletters from our facility-industry brands.

Facebook   Twitter   LinkedIn   Posts

Copyright © 2023 TradePress. All rights reserved.