A well-planned community engagement process during facility development offers opportunities to align investments with community expectations and rethink processes, according to an article in the Healthcare Facilities Symposium and Expo newsletter.
Clearly defining the intent, parameters and timeframe of the engagement initiative can set the foundation for all future activities.
Other important steps include establishing a process to identify participants and determining the level of participation desired.
The article includes case studies that demonstrate how two healthcare organizations achieved measurable benefits by engaging the community and patients in facility planning.
Making Multi-Site Lighting Upgrades Work
Designing a Positive Care Destination for Children
Blackbird Health Opens 10th Clinic in Pennsylvania
Healthcare Construction Infection Control: Essential CDC Guidelines for Active Facilities
Protecting the Most Vulnerable: Inside the NICU