When computers crashed, one Milwaukee hospital turned away ambulances

At least four patients, including one who was having a life-threatening heart attack, were turned away


Froedtert Hospital in Milwaukee, Wis., shut its emergency department doors to most incoming ambulances for two hours in late August because of a computer failure, turning away at least four patients, including one who was having a life-threatening heart attack, according to an article on the Milwaukee Journal-Sentinel website.

Less than a week later, two of Ascension Wisconsin's hospitals — in Milwaukee and nearby Ozaukee County — had a similar situation. Computers were out for eight hours. However, Ascension did not go on diversion.

The contrasting responses illustrate how a voluntary ban against ambulance diversion in Milwaukee County is being interpreted differently.

Under the voluntary ban, launched in April 2016, Milwaukee County hospitals can only divert ambulances under certain limited circumstances, such as if there is a fire, electrical outage, gunman on the grounds or other disasters.

Read the article.     

 



September 12, 2019


Topic Area: Safety


Recent Posts

The Evolution of Lighting in Patient Care

Lighting is a significant investment that healthcare facility managers can make to aid in healing.


HealthPartners and Essentia Health to Combine Organizations

The organizations anticipate the combination will be effective Jan. 1, 2027.


Three Oaks Hospice Reports Email Breach

The company is unaware of any actual or attempted misuse of the information involved in this incident.


Achieving Better Treatment Spaces Through Co-Design

How a 20th Century industrial building became a safe space for youth seeking mental health support.


Prisma Health to Acquire 36 Urgent Care Sites in South Carolina from Novant Health

Following the close, expected November 1, 2026, the centers will operate under Prisma Health Urgent Care.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.