Industry News - March 2019
Customer service strategies can still translate to FM success
Here's what facility managers need to know to stay current
3/29/2019
![](https://www.healthcarefacilitiestoday.com/resources/editorial/2019/21019-facility-mgmt.jpg)
N.C. residents oppose construction of ‘essential’ hospital water system
Hospital wants station to ensure it can provide water during future disasters
3/29/2019
![](https://www.healthcarefacilitiestoday.com/resources/editorial/2019/21017-surgeons-scrubbing.jpg)
Hospital flooring options for 2019
Flooring is a crucial part of creating a quality care setting
3/28/2019
![](https://www.healthcarefacilitiestoday.com/resources/editorial/2019/21006-operating-room.jpg)
Kaiser Permanente expands contract landscaping service
The company announced that it will eliminate approximately 60 full-time gardening jobs at several facilities across Northern California
3/25/2019
![](https://www.healthcarefacilitiestoday.com/resources/editorial/2019/20977-pruning.jpg)
Understanding new leak-detection technology options
Facility managers should also be familiar with the benefits of deploying water-leak detection technology
3/21/2019
![](https://www.healthcarefacilitiestoday.com/resources/editorial/2019/20947-Construction-Leak.jpg)
Patient climbs into Ohio hospital ceiling and becomes trapped in wall
Man eventually kicked a hole in the drywall
3/13/2019
![](https://www.healthcarefacilitiestoday.com/resources/editorial/2019/20886-ceiling-tiles.jpg)
A cluttered environment can affect patient experience
Cluttered equipment gives the impression of chaos, confusion and lack of cleanliness
3/13/2019
![](https://www.healthcarefacilitiestoday.com/resources/editorial/2019/20883-hospital.jpg)
LEED design should be followed by LEED operation
A building is only as sustainable as its day-to-day operation
3/8/2019
![](https://www.healthcarefacilitiestoday.com/resources/editorial/2019/20840-doctors.jpg)
Boston hospital expansion to include disaster, flood protection
The design will consider every worst-case scenario
3/7/2019
![](https://www.healthcarefacilitiestoday.com/resources/editorial/2019/20835-lightning.jpg)
Billings Clinic emergency department improvises to deal with unusually high patient numbers
Patient beds have been set up in a conference room and in hallways in the emergency department to handle the overflow
3/6/2019
![](https://www.healthcarefacilitiestoday.com/resources/editorial/2019/20822-waiting-room.jpg)
Records show Texas hospital elevators plagued with issues
A review of records found that people had been trapped in one elevator at least 13 times between March 2018 and January 2019
3/5/2019
![](https://www.healthcarefacilitiestoday.com/resources/editorial/2019/20814-elevators.jpg)
Texas hospital warned to stop untrained employees from making repairs
Hospital denies making repairs
3/4/2019
![](https://www.healthcarefacilitiestoday.com/resources/editorial/2019/20796-elevators.jpg)
Deciding whether to repair or replace grounds equipment
Repair history and mowing need should be considered
3/4/2019
![](https://www.healthcarefacilitiestoday.com/resources/editorial/2019/20797-mowers.jpg)